North Carolina Fraser Fir

We Hand Select all of our Premium Trees, a tree is reserved for you when ordering online.

Mr. Pope Said it Best:

1. "We have been bringing trees to Houston for 40+ years!" "Most of our clients have been with us for 10 or more years, and continue to buy year after year."

2. "ALL of our clients DO NOT get to see their trees prior to delivery, thus we CAN NOT afford to provide anything but the best and freshest tree!"

3. "Each and every tree is handpicked and must meet the 5 Pope Tree Criteria, in order to be picked as a POPE TREE, thus ensuring it to be a tree of the highest quality and premium grade"

Please click here for sizes and recommendations on the right size.

All orders for sizes 5-10.5ft can be placed online. For trees 11ft and larger please email the size desired and our office shall reach out to you.

• You will need to know the size desired

• The delivery address

• The delivery date

• The contact number of the person to receive the tree

• Any special instructions, gate codes, alternative phone numbers...

• For additional and detailed information please click here.

• Our trees are larger, wider, fuller, than most trees on the market. We build our own stands to sustain the weight and mitigate any potential hazards.

• A leak-proof water bowl is added to the stand, to protect your floors, and to hold a substantial quantity of water.

Our trees sell out quickly, thus the dates for delivery spots also close out. We try our hardest to accommodate emergencies, but under all other circumstances we usually do not have flexibility to change dates.

• The night before your scheduled delivery an email and text reminder will be sent with a tentative 2-hour window for the next day. Your delivery driver will call 30 mins prior to let you know he is on his way.

• In addition the email and text will contain a link which becomes live once your 2 hour window begins, and allows you to see where your delivery driver is and an expected eta.
  

• Our office staff tries to watch all delivery routes live and if there is an extensive delay they will reach out to you.

• Please ensure the water bowl is full or has a substantial amount of water at all times!

• Mark and or check to ensure tree is drinking water. If the level does not go down after 1-3 days call us. Sometimes depending on the amount of rain the trees got, they may not drink at first, because they were adequately hydrated prior to cutting.

• To ensure the tree's needles do not dry out please ensure direct sunlight and heat from a vent or fireplace are not aimed or close to the tree.

• Sometimes if the tree is well hydrated from rain during the season, it may not take in water for the first 1-3 days.

• Keep a close eye on the level of water in the bowl. If it has not taken any water in on day 2 or 3 please email us info@trinitytreelot.com

Wreaths, garlands, swags, and Haul off and recycle

• We are always here to accommodate our customers. We would sincerely appreciate advance notice, due to the fact we sell out quickly and have many families on the waiting list.

• Please refer to the details of Refund policy

• Please discuss the concern with the lead delivery driver

• If you were not home during the delivery and upon arriving home have concerns please email us at info@trinitytreelot.com

• Please give your tree a few days for the branches to open up and to begin drinking water. It may be a good idea to wait a day or two prior to decorating.

• Please take into consideration your Christmas Tree is a product of nature